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If you don’t remember the email address registered with your order, we invite you to contact our Customer Service by phone +33(0)9 69 36 27 07 (price of a local phonecall within continental France) or by email at [email protected]

Online help

  • How much does it cost to visit the Eiffel Tower?

    To check the prices for the Eiffel Tower, please visit this page on the official Eiffel Tower site. The Eiffel Tower online ticket office provides the official prices.
    The adult price applies to adults 25 years and over.  There are discount rates for young people (12-24 years old), children (4-11 years old) and for those with disabilities. Admission is free for children under 4 years old. The price of the ticket varies upon how you go up (elevator and/or stairs) and the destination (2nd floor or the upper floor) you select. 

  • The desired visit date is not available, what should I do?

    Certain days (weekends, days during peak season between July and August) are in high demand and we sell out quickly, especially for e-tickets for the top floor, which are the most popular. If you are flexible, select another date that is shown as available. The dates marked in orange indicate that the last tickets are available. Lined out or grayed out dates are no longer available. If there is no more online availability, note that tickets to visit the Eiffel Tower are also sold on site at the ticket offices at the monument.
    Regardless, we sell our tickets online up to 60 days in advance (for lift tickets) and 14 days in advance (for stairs tickets to second floor). If you can, plan your visit well in advance, so you will have the choice of date, destination and time.
     

  • How many tickets can I buy?

    On the online ticket shop, you can buy up to 9 tickets for the same order. Groups who want to buy tickets, regardless of the number, must use the ticket office site reserved for groups.